Shipping & Return Policy

Shipping & Return Policy

Shipping Information

  • Flat Rate Shipping of $3.99 for all USA Orders!
  • Most US based orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency
  • Your product will arrive within 10 Business Days

 

 

Returns Information

  • We offer a 100% Satisfaction guarantee or your money back. If you’re not satisfied with your purchase for any reason, you may return it within 30 days of purchase for a full refund. 
  • In order to initiate a refund, please email us at info@kaiamenaturals.com with the subject line "Refund Request." Once your return has been received, a credit will be issued.

 

Please note: we can only issue refunds on products that were purchased directly from KaiameNaturals.com. If you purchased through another online retailer, please contact them for your refund, as their own return policies will apply.